Due to fundamentally changing how user accounts are initiated in the platform, Dynamic Tags are not available in Onboarding email. This is due to the fact that many prospective users are not actually in the system yet (they're invited via email address, referral, etc.), therefore there is a large margin for error (e.g. "Hi ,") in allowing unmeasured use of Dynamic Tags. That said, based on early customer feedback, we're currently working on a remedy for this that will allow the use of basic fields (first name, last name, project name, etc.) with the option to select a default value for situations where those values are unavailable.

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