You can set a Feedback Text Field to be used as a Title or Description by accessing the Form of the particular Feedback Type you wish to modify. The title and description fields (whichever are designated as such) are then used across feedback: the simple list, predictive match, etc. all show feedback tickets using title and description

Click Here to view a video of the process designed to accompany the steps listed below:

From the Project Home Page:

  1. Click the Project Tools link in the left-hand menu.
  2. Click the Feedback Types button in the main body area.
  3. Hover over the table cell of the desired Feedback Type and click the  form icon on the right.
  4. Click the Modify link below the Text Element you wish to set as the Title or Description.
  5. Under Advanced Options (click to expand), check the Use as Title or Use as Description checkbox as desired.
  6. Click the Submit button at the bottom of the page.

You have successfully set a Feedback Text field to be used as Title or Description.

Requirements

  • Manage Feedback Types Project Role

Notes

  • Title and Description Text Elements will be used on the new Feedback Cards displayed on the Simple List when viewing Feedback.
  • Newly created Feedback Types come with a predefined Title and Description text field already created, but these can be changed if desired. Older Feedback Types will need a Description field set in order for the Description to display on Feedback cards.
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