In Centercode, Feedback Types are how Users will submit feedback. These types can range from Bug Reports, to Feature Requests, to Private Journals. They are fully configurable to help you reach your feedback goals.

Create a Feedback Type:

Click Here to view a video of the process designed to accompany the steps listed below:

From the Project Homepage:

  1. Click the Project Tools link in the left-hand menu.
  2. Click the Feedback Types button in the main body area.
  3. Click the Create a New Feedback Type link at the bottom of the table.
  4. Give the Feedback Type a Name, Submission and Tracking Label, Format Identifier, and any desired Advanced Options.
  5. Click the Next button at the bottom of the page.
  6. Set Feedback Collaboration Settings as desired and click the Next button at the bottom of the page.
  7. Set desired Feedback Roles, then click the Next button at the bottom of the page.
  8. Enter desired Statuses in the Add Additional Items field, then click the Next button at the bottom of the page.
  9. Set up the Workflow process as desired, then click the Next button at the bottom of the page.
  10. Give your Feedback Form a Title and Description.
  11. Click the Create a Form Element link at the top of the form.
  12. Select the desired Element Type and fill in any desired settings.
  13. Click the Submit button at the bottom of the form.
  14. Repeat steps 12 and 13 until you have added all desired elements.
  15. Click the Return link at the bottom of the form to complete the process of adding elements.
  16. Click the Activate Feedback button at the bottom of the page to confirm.

You have successfully created a Feedback Type.

Modify a Feedback Type

Click Here to view a video of the process designed to accompany the steps listed below:

From the Project Homepage:

  1. Click the Project Tools link in the left-hand menu.
  2. Click the Feedback Types button in the main body area.
  3. Click the table cell of the desired Feedback Type.
  4. Choose the appropriate button from the main body area.
  5. Make desired modifications, then click Submit at the bottom of the page to confirm.

You have successfully modified a Feedback Type.

Remove a Feedback Type:

Click Here to view a video of the process designed to accompany the steps listed below:

From the Project Homepage:

  1. Click the Project Tools link in the left-hand menu.
  2. Click the Feedback Types button in the main body area.
  3. Hover over the table cell of the desired Feedback Type and click the X icon to the right.
  4. Click the Yes, Delete this item link to confirm the removal of the Feedback form and all collected data.

You have successfully removed a Feedback Type.

Requirements

  • Manage Feedback Role
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