Data Packages are reports that make custom datasets available for seamless consumption by third-party systems. These custom sets, containing any arrangement of data held within your Centercode instance, are built into the Reporting interface and act as mini-databases for your external system to pull.

Note that while Centercode’s integration features are intended to be approachable by a Customer Validation Professional, you might need to enlist help from an internal technical resource and refer to our vocabulary and troubleshooting documentation.

Common use cases for Data Packages

  • Programmatically pull current Centercode-captured data into dedicated Business Intelligence systems like Tableau, Domo, MS Power BI, Excel, etc.
  • Leverage Centercode data within company-standard analytics tools
  • Compare project activity metrics over time within dedicated data visualization and analysis tools

Prerequisite criteria 

  • Enhanced Integrations enabled  
  • Community-level API Key (click here)
  • Community or Project Manager access

Creating your Data Package within Centercode

Data Packages are located within Reporting and are available in the Style section after your data is selected. With Data Packages, you’re essentially building a custom dataset or mini-database via reporting.

From Community or Project Reporting:

  1. Click Create a Report Element
  2. Select Datasource from Feedback, User, or Project Elements
  3. Select your Data, adding any relevant fields via the Add to View button 
  4. (optional) Add a Filter to narrow the results to specific criteria
  5. Select the Data Packages report style
  6. (optional) Set a simple Key to identify this report (e.g. surveydataexport)
  7. (optional) Add Notes, and/or Usage Instructions
  8. Select a Return Format (JSON or CSV)
  9. Select the appropriate Community API Key
  10. Copy / Save the API Endpoint URL to be used by your external system
  11. Save this report element to an existing or new report to make the Data Package available via integrations

You’ve just created your Data Package!

Notes

  • Your Key can be a short, descriptive entry to separate this integration from other functions that use the same Community API key for easier use
  • The Notes and Usage Instructions fields allow you to provide any guidance to those who need to make use of the Data Packages created.
  • API reports like Data Packages and Record Lookups are only available for use after they’ve been saved. They’ll appear in a special “API Reports” section in your Reports interface.
  • Once your Data Package has been created, the system has designated it as an API Report. You'll be unable to change the report to or from reporting styles.

Related Articles

Understanding Integration Terms
Creating Your Community-Level API Key
Centercode Guide to Simple Webhooks
Centercode Guide to Simple External Listeners
Centercode Guide to Simple External Feedback
Centercode Guide to Simple Data Packages
Centercode Guide to Simple External Users
Centercode Guide to Simple Record Lookup
Update Centercode Feedback via External Tracking Systems
Updating External Tracking Systems via Webhooks
Sending Customer Feedback to External Systems via Webhook
Validating Shipping Addresses via Webhooks
Integrating Data Packages Into External Data Systems

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