Core Platform Knowledge

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24 articles in this collection
Written by Jim Le, Tony Fisher, and Travis Clifford

Feedback Performance Management

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Written by Jim Le
Updated over a week ago

User Access Troubleshooting FAQ

Steps to take when your users are missing access
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Written by Jim Le
Updated this week

Users aren’t receiving my emails

Troubleshooting steps to ensure email delivery
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Written by Jim Le
Updated over a week ago

Users report "The page you are attempting to access is unavailable."

Access-related troubleshooting
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Written by Jim Le
Updated over a week ago

How do I automatically send emails based on user actions?

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Written by Jim Le
Updated over a week ago

Using the Centercode Opt-Out Dashboard

Learn from users who’ve left your Community
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Written by Jim Le
Updated over a week ago

Enhanced Community "Contact Us"

Provide Support for your Community Members
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Written by Jim Le
Updated over a week ago

Notify and Remind

Announce your Survey or posted Release
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Written by Jim Le
Updated over a week ago

Centercode Visual Editor (CVE)

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Written by Jim Le
Updated over a week ago

Resource Archive

Deactivate & Reactivate Your Resources
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Written by Jim Le
Updated over a week ago

Centercode Platform FAQ

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Written by Jim Le
Updated over a week ago

Centercode v12 FAQ

Frequently asked questions about C12
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Written by Tony Fisher
Updated over a week ago

Building Filters and Views

Data you can see!
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Written by Jim Le
Updated over a week ago

How do I assume a User's Identity?

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Written by Tony Fisher
Updated over a week ago

Understanding Centercode's Access Control

Setting and updating your Teams’ access to resources
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Written by Jim Le
Updated over a week ago

Inline Help

Find immediate guidance right in your site!
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Written by Travis Clifford
Updated over a week ago

Collecting Age and Date of Birth

Gather age data to manage your users and protect your company!
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Written by Travis Clifford
Updated over a week ago

What are Notices and when do I use them?

Guarantee your users never miss important news!
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Written by Travis Clifford
Updated over a week ago

How do I automatically segment my users?

Set your Notice Macros to auto-sort your users based on their profiles!
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Written by Jim Le
Updated over a week ago

How do I get more User or Feedback results per page?

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Written by Jim Le
Updated over a week ago

How does expiration work in Centercode?

Know exactly when your content expires
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Written by Jim Le
Updated over a week ago

How do I announce a test to the Betabound Community?

Let us know if you're looking for high quality testers
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Written by Jim Le
Updated over a week ago

Why can't I remove this user?

How to remove Community / Project Managers
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Written by Jim Le
Updated over a week ago

Can Centercode remember my username and password?

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Written by Jim Le
Updated over a week ago